Privacy Policy
Last Updated: August 20, 2025
Elysian Events LLC ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, particularly when engaging our event management services.
Information We Collect
We collect various types of information from our customers for the purposes of customer relations, billing, and marketing. The information we collect may include:
- Contact Information: Name, email address, phone number, and mailing address.
- Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This also includes data collected by our analytics partners like Google Analytics and HubSpot.
- Event Details: Information related to your events, such as dates, venues, guest lists, and specific event requirements.
- Billing Information: Payment details, such as credit card numbers and billing addresses, collected securely for processing payments.
- Communication Preferences: Your preferences for receiving marketing communications.
- Other Information: Any other information you voluntarily provide to us during our interactions, We may ask you for more information required for the execution of contract with you
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Respond to your inquiries and provide you with information about our services.
- Process and manage your event bookings, including coordinating logistics and communicating with vendors.
- Send you confirmations, updates, and other communications related to your events.
- To send you updates, promotions, and information about our services that we believe may be of interest to you. This may include email or SMS communications, which will be sent approximately 4-6 times per year. You can opt out of marketing communications at any time.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Increase the efficiency and operation of the Site.
- To process payments for our services and manage your account.
- Perform other business activities as needed.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described below:
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Third-Party Service Providers:
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance (such as Zoho Corporation, Stripe, HubSpot and Google). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption, firewalls, and secure server environments to protect against unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to the personal information we hold about you and request that we correct any inaccuracies.
- Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
- Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations we may have to retain data.
- Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Elysian Events LLC
Richmond, VA
[email protected]
+1 (551) ELYSIAN